E T I Group - Quality Management and Performance Improvement Solutions

We have a phenomenal staff ready to get you results. Click on the name below to learn more about the staff member.

Jack Benham Jack Benham has more than 25 years of Process Management and Improvement experience working in both Europe and the USA. Since 1981, he has served as the CEO of ETI Group — a leading international training and consulting firm. To date, ETI Group has guided 400 organizations through the complete ISO 9000 implementation process — all passed their registration audits at the first attempt. They’ve also taught proven tools and techniques to 40,000 people and performed more than 1,000 performance assessments. Prior to joining ETI, Jack worked for the Ministry of Defense (UK) as an instructor and systems auditor. He has a BS degree in Aeronautical Engineering.

Russel Boyles earned his PhD in Statistics in 1981 at the University of California, Davis. He subsequently spent two years in the Applied Mathematics Group at Lawrence Livermore National Laboratory, two years as Director of Statistical Analysis for NERCO Minerals Company, eight years as Statistical Process Control Manager at Precision Castparts Corp and two years as Senior Research Scientist at the New Zealand Institute for Industrial Research and Development. A Six Sigma Master Black Belt with 20 years' consulting experience, Russell specializes in Data Mining, Design of Experiments, Forecasting, Gage Studies, Reliability, Process Capability and Statistical Process Control. Several of his recent papers have appeared in ASQ publications Technometrics and Journal of Quality Technology.

Bethany Quillnan has more than 20 years of experience in Process Improvement - specializing in Six Sigma, ISO 9000 and teambuilding. Bethany has assisted numerous organizations to improve bottom-line performance. Her clients include Multnomah County, Freightliner Corporation, Hewlett Packard, JAE Oregon, Kaiser Permanente and Leupold & Stevens. An accomplished trainer and training course designer/developer, Bethany holds a BS in Ceramic Engineering, an MA in Whole Systems Design for Organizational Systems Renewal. She has also passed the examination for Certified ISO 9000 Lead Auditor and has completed Six Sigma Black Belt training.

David Kinne David J. Kinne specializes in process improvement, Statistical Process Control, and ISO 9000, providing services to companies such as Kaiser Aluminum, John I. Haas, Johnson Controls, Printing Control, Cello Bag and Borden Adhesives — where the implementation of SPC tools and methods resulted in first year savings of over $1.2 Million. Prior to joining ETI, Dave worked for John Fluke Manufacturing Company where he directed improvement training, developed the SPC training program, and also assisted in the implementation of TQM. Dave has more than 15 years of experience leading quality system improvement efforts. He also has a B.Sc. in Biomedical Engineering and an MBA.

Kristine L. Kaliszewski has 15 years experience in process management and improvement and specializes in ISO 9001 and ISO 13485, Statistical Process Control, Risk Analysis and GMP Regulations. Prior to joining ETI Group, Kristine was Quality Assurance and Regulatory Affairs Manager for GE Osmonics. Her recent ETI clients include Capitol Industries, Micro Power Electronics and Vulcan Products Company. Kristine holds a BS in Electrical Engineering from the University of Colorado and is an ASQ Certified Quality Engineer and Certified Quality Auditor. She also holds a Certificate in Medical Engineering and Medical Devices from the University of Washington.

Mar Meyerhoefer Mar Meyerhoefer has 17 years quality management experience, implementing quality systems to meet ISO 9000 and FAA requirements in many industries. Mar has also been responsible for training and implementing SPC, Supplier Management, Internal Auditing, and Corrective Action systems. Trained in the Malcolm Baldrige Quality Award, she served as Senior Examiner for AT&T and the Oregon Quality Initiative. Mar’s clients include Carlton Company, Matsushita Kotobuki Electronics, and Tensolite. She holds a BS in Manufacturing Engineering and has passed the examination for ISO 9000 Lead Assessor.

Clint Adams has thirty years of executive level experience and specializes in Lean Six Sigma, Strategic Planning and Leadership. Prior to joining ETI, Clint was Asst. Vice President of Operational Excellence at Washington Mutual Bank. A Six Sigma Master Black Belt, he has also served as Director of Six Sigma for ITT Night Vision Company where he was responsible for implementing and managing the Six Sigma program which achieved savings of $21.5 million in 2003 and $28 million in 2004. A retired Captain, USN, Clint holds a BS in Naval Engineering from the U.S. Naval Academy and an MS in Operational Analysis from the U.S. Naval Postgraduate School.

Mike Nolan has 20 years experience in QualityManagement and Regulatory Affairs. Specializing in Supplier Management, and Contract Manufacturing, Mike has assisted numerous companies to meet ISO 9000, FDA, FAA and the European Medical Device Directive requirements. Having evaluated Quality Systems for more than 80 companies, he has also gained a keen understanding of the interrelated issues of Product Design, Communication and Process Management. Mike is a RAB Approved ISO 9000 Auditor, AQ Certified Quality Auditor, ASQ Certified Quality Engineer, and ASQ Certified Quality Manager.

Mike Rowney has 30 years of experience implementing strategies to achieve world-class competitiveness. His client's include Alcoa, Anheuser Busch, Boeing, Fairchild Fasteners, SmithKline Beecham, and Nabisco. Prior to becoming a consultant, Mike played a key change agent role at Omark Industries, where he coordinated the planning and implementation of one of North America's first full scale efforts in Lean Manufacturing. As a result he was recruited to perform a similar role for the largest division of the Weyerhaeuser Company. Mike holds a BS degree from the University of Birmingham, a Master's from the University of Toronto, and a Ph.D. in Metallurgical Engineering from Illinois Institute of Technology.

Clayton Kuehl Clayton M. Kuehl has 12 years experience in Process Management and Improvement. Currently specializing in implementing value-adding ISO 9000 Quality Systems, his recent clients include Matsushita Electronic Materials, Shimadzu USA, Griffith Polymers, CH Perrott, and Parkes Medical Electronics — all passed their registration audits at the first attempt. Prior to joining ETI, Clayton was a Project Manager for Freightliner Corp. where he was responsible for implementing ISO 9000 in three North American manufacturing sites. Clayton is a Certified ISO 9000 Auditor and has a BS in Physical Science. He is currently working toward his Master’s in Applied Information Management.

Josef Kalupski has 25 years of automotive industry experience working in the Europe South America, Japan and the US. He currently specializes in Lean Manufacturing, Design for Manufacturability, ISO 9001 and TS 16949. Josef's clients include Ford Motor Company, Freightliner Corporation, and Decoma International (Europe and South America). Prior to joining ETI Group, Josef was Engineering Manager at Guardian West responsible for implementing improvement systems that produced cost savings of over $300K in the first year, and a projected $1.4 million in 3 years. He was also responsible for maintaining compliance with AIAG and TS 16949 standards. Josef has a BS in Applied Science and Mechanical Engineering, Trinity College and University.